Who we are

Fashion Freak is a men’s accessories brand operated by
A R International, 1-B New Street, Kodikkal Palayam,
Thiruvarur, Tamil Nadu, India. This policy covers this website and the orders
placed on it.

What we collect

• Information you give us: name, email address, phone
  number, shipping and billing address, and the contents of your order.
• Messages you send us: emails and WhatsApp messages
  about orders, returns or questions.
• Information collected automatically: device and browser
  type, IP address, pages viewed and how you arrived at the site.

We never see or store your card details. Payments are
processed securely by Razorpay, and your card or banking
information goes directly to them — it does not pass through our site.
Razorpay handles that data under its own privacy policy.

Why we use it

• To process, pack and deliver your order, and to handle returns and
  warranty claims.
• To answer your questions and keep you updated about your order.
• To prevent fraud and keep the site secure.
• To understand how the site is used so we can improve it.
• To show you relevant advertising, where you have allowed it.

Who we share it with

Only where it is needed to run the business:

• Delivery partners — your name, address and phone
  number, so your parcel arrives and so return pickups can be collected.
• Razorpay, our payment provider, to take payment and
  process refunds securely.
• Technology providers that host this site and send our
  emails and messages.
• Advertising and analytics platforms, including Meta,
  where cookies and pixels are used as described below.
• Authorities, where the law requires it.

We do not sell your personal information.

Cookies and tracking

This site uses cookies to keep your cart working and to remember your
preferences. We also use the Meta Pixel to measure how our
advertising performs and to show ads to people who have visited the site.

You can clear or block cookies in your browser settings, and you can
control ad personalisation in your Facebook and Instagram ad preferences.
Blocking some cookies may stop parts of the site working.

How long we keep it

Order records are kept as long as we need them for warranty claims,
accounting and tax obligations. Other information is kept only as long as it
serves the purpose it was collected for.

Your choices

You can ask us to show you what we hold about you, correct anything wrong,
or delete your information where we are not required to keep it. You can also
ask us to stop sending marketing messages at any time.

Children

This site is not directed at children, and we do not knowingly collect
information from anyone under 18.

Changes to this policy

If this policy changes, the updated version will be posted on this page.

Questions about privacy: email us.